Orders and Shipping
I want to cancel my order.
If your order has not yet shipped, email us at info@youngbykims.com. We will try to cancel your order, however if it has shipped out the item/s are subject to our refund policy.
Can I edit my shipping address?
If your order has not yet shipped, email us at info@youngbykims.com or directly on the website chat with your order number and updated address so we can adjust it for you. If your address needs to be changed, please let us know as soon as possible. Once a package has been assigned tracking we are unable to make adjustments.
One or more items are missing from my order.
If your order has not yet shipped, email us at info@youngbykims.com or directly on the website chat with your order number and updated address so we can adjust it for you. If your address needs to be changed, please let us know as soon as possible. Once a package has been assigned tracking we are unable to make adjustments.
Refunds
Can I get a refund?
If your order has not yet shipped, email us at info@youngbykims.com or directly on the website chat with your order number and updated address so we can adjust it for you. If your address needs to be changed, please let us know as soon as possible. Once a package has been assigned tracking we are unable to make adjustments.
How do I start a refund?
If your order has not yet shipped, email us at info@youngbykims.com or directly on the website chat with your order number and updated address so we can adjust it for you. If your address needs to be changed, please let us know as soon as possible. Once a package has been assigned tracking we are unable to make adjustments.